The ability of all members of our local ethnic communities to communicate clearly and effectively their healthcare needs is essential if we are to achieve equality in healthcare. For most, the biggest barrier is language. The racial equality agenda within NHS Grampian is driven forward by the NHS Grampian Racial Equality Working Group. The regular involvement and consultation events we hold with our local ethnic communities show that over 90% of recent migrant workers and their families are non-English speaking when they first arrive in Grampian. Hence the importance of interpretation services.
The following outlines the work we are doing to promote racial equality in the services we provide and within NHS Grampian:
- NHS Grampian Equality and Diversity Workforce Monitoring Report
- Interpretation services
- Translation services